Nothing of great consequence happens without leadership. Those who struggle in business acknowledge that simple truth. While few leaders admit it, credible research tells us the increasing complexity and volatility that accompany mission success and growth in these uncertain, turbulent, paradoxical times now outruns the leadership capabilities of most senior executives. If you’re one of […]
Read MoreGood judgement is the most valued skill in the world. Our greatest concern when faced with difficult choices is the daunting sense we might be wrong. This is especially the case in an age of misinformation, polarization of views and exponential technological growth. We’re bombarded daily with opaque, inconsistent, contradictory and politically partisan ideologies that […]
Read MoreHow does one ascend the corporate ladder and acquire the skills necessary to lead at a higher level of responsibility in today’s increasingly volatile, complex, unpredictable business landscape? This foundational course in the Redefining Leadership certificate program has the answers. It explores the 16 realities, essential competencies and ultimate responsibilities of leading others. Turnover at […]
Read MoreStrategic foresight is an organizational and individual capability that enables leaders to make better strategic choices under conditions of uncertainty. It is not about predicting the future. Rather, it’s a disciplined practice of scanning for change, tracking the predictable as well as the unknowns and exploring multiple plausible futures for profitable growth. Properly applied, it […]
Read MoreResearch tells us that 85% of executives and managers are analytical thinkers more so than creative problem solvers. Because we are what we repeatedly do and the key skills in business today are analysis and critical judgement – a way of thinking that kills ideas in their infancy. In a world filled with a myriad […]
Read MoreIn a hyper-competitive business world where innovation is deemed “a core competency” by nearly 90% of CEOs today, dissatisfaction with this aspect of their organizational performance remains a prevailing challenge and “a major source of dissatisfaction” (McKinsey). This unique short course has been offered to hundreds of executives across the country over the past two […]
Read MoreOf the three life-altering generic skill sets, the ability to get others to agree with you is arguably the most important. In any undertaking of significance, and especially in high-stakes business encounters, knowing how to get adversaries to accept your point of view while seeing themselves as winners is crucial to your success and the […]
Read MoreCompetent managers are the lifeblood of high-performance organizations. That said, with the incursions of AI into how things are done, post-pandemic delayering and rightsizing, and today’s seismic shift in the employer/employee relationship, what is the future of middle management? Reflecting these new circumstances and demands, managers are suffering from higher rates of stress, burnout and […]
Read MoreThe more complicated and technical our world becomes, the more vital are our human capabilities. AI can organize, analyze and summarize but it can’t coach, build consensus, negotiate or inspire trust. Nor can managers who don’t understand how the human condition drives behaviour at work. This leadership skill is a force multiplier in the modern […]
Read MoreWe’re shaped by the emotional experiences of our formative years. Boomers, Gen X, Millennials and Gen Z arrived in the workplace with different beliefs and expectations about how things should be done. Not surprisingly, each disturbed or caused friction with the prevailing workplace culture. Because each generation has a different sense of what really matters […]
Read MoreOrganizations live or die on the quality of their managers. Their ability to modify or correct problem behaviour has always been a necessary, if not critical, skill in elevating employee performance. And the post-pandemic workplace has introduced a new dynamic that includes such unanticipated forces as quiet quitting and the great resignation. It’s especially challenging […]
Read MoreThree things drive our workplace behaviour – who we are, when we were born and where. This informative and fascinating webinar focuses on the latter – ethnicity and the challenges that managers face in a culturally-diverse business environment. If you are one, you need to expand your cultural intelligence in a world that’s more divided […]
Read MoreThe data is clear: businesses are disappearing faster than ever. Do they fail because of stubbornness, incompetence, taking unnecessary risks, increasing complexity or market uncertainty? Some obviously do. But most fail by doubling down on what made them successful. Early wins harden into bad habits. Complacency, intransigence or dogmatic adherence to the formula that brought […]
Read MoreThe objective of every smart leader is to surround herself with a team of bright and committed people. To achieve and then scale sustainable competitive advantage, you need to hire (and keep) those with the potential to grow. That’s always been the indisputable imperative of every successful organization. Talent fuels the mission and makes the […]
Read MoreHow well do you manage conflict with petulant employees, disrespectful clients, belligerent colleagues or demanding bosses? When mis-managed, conflict can intensify, spread and lead to irreparable damage. It can distance, derail and destroy important relationships, both personal as well as professional. It can be ignited by disparities in power, status, class, race, gender and generational […]
Read MoreCompanies live or die on the quality of their managers. As the stewards of culture, they are the lifeblood of organizations. But much of what they do too often makes it difficult for people to get their work done or even want to stay. Gallup, venerated for decades of credible research on team performance, tells […]
Read MoreThis course is about the rest of your life. You were born to do something meaningful … is that what you’re doing now? Have you discovered who you were meant to be or how to create the life you dream about? What do you want to change about your current trajectory? Some say their life […]
Read MoreThere are only two types of enterprises in the world today – those that get better and those that go out of business. This cutting-edge, counter-intuitive course will help you start important new conversations about to how to fix failing or broken business practices and survive in our ambiguous, unpredictable world. Current techniques and tools, […]
Read MoreThinking differently (and more effectively) is the key to success in everything you do. When you buy a piece of equipment with which you are unfamiliar, what do you usually get with it? An “operations manual” to tell you how best to use it. Your brainpower isn’t the issue; it’s whether you use it effectively. Smart Leaders 2022 is the definitive instructional manual for your brain, our most important but least understood organ.
Read MoreCEO turnover is increasing in the post-pandemic era as “the bar is being raised for CEO performance” (Globe & Mail). Despite that fact that 40% of CEOs fail within the first 18 months, fewer than a third of companies have an emergency succession plan in place. While 70% of C-level leaders are “seriously considering” quitting […]
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