Categories: Webinars

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Understanding the Human Condition

Everything we do in life is a consequence of how the brain works. It determines our success or failure, personally as well as professionally. It’s what makes us human. But our hard-working neurons aren’t always functioning to our advantage. Because the brain has a mind of its own – one that’s beyond our command. It […]

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Managing a Multi-generational Workforce

How employees approach their work is greatly influenced by when they grew up. Almost 60% of managers today experience conflicts between older and younger workers on a frequent basis. Unintentionally, they’re often the cause of it. So, more than ever, they need to understand how these generational differences affect workplace productivity, efficiency, accountability and the […]

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Correcting Employee Problem Behaviour

Organizations live or die on the quality of their managers. Their ability to modify or correct problem behaviour has always been a necessary, if not critical, skill in elevating employee performance. And the post-pandemic workplace has introduced a new dynamic that includes such unanticipated forces as quiet quitting and the great resignation. It’s especially challenging […]

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Managing a Multicultural Workforce

Three things drive our workplace behaviour – who we are, when we were born and where. This informative and fascinating webinar focuses on the latter – ethnicity (other courses by Dr. Murray deal with personality and generational differences). As a manager in a culturally-diverse workforce, you need to know how ethnic differences affect the way […]

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Why Successful Companies Fail: Forewarned is Forearmed

The data is clear: businesses are disappearing faster than ever. Do they fail because of stubbornness, incompetence, taking unnecessary risks or the emergence of black swans? Some do. But many fail simply because their ongoing success contains the seeds of its extinction. Adherence to the formula that brought market preeminence or dominance in the past […]

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Hire the Best, Keep Them and Fire the Worst

The objective of every smart leader is to surround herself with a team of bright and committed people. To achieve and then scale sustainable competitive advantage, you need to hire (and keep) those with the potential to grow. That’s always been the indisputable imperative of every successful organization. Talent fuels the mission and makes the […]

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The Optimal Negotiator: For Serious Deal Makers Only

Arguably the one skill today’s leaders must possess is the ability to get people to agree with them. Most assuredly, in any undertaking of significance, whether personal or business related, knowing how to get others to accept your point of view while seeing themselves as winners is crucial to your success, if not the prosperity of your organization. Indeed, one can’t ever expect to ascend the corporate ladder without a sound grasp of fundamental negotiating principles and its subtle nuances or without the knowledge and skills to emulate those who consistently do it well.

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Smart Leaders 2025: Thinking and Innovation Skills

Thinking differently (and more effectively) is the key to success in everything you do. When you buy a piece of equipment with which you are unfamiliar, what do you usually get with it? An “operations manual” to tell you how best to use it. Your brainpower isn’t the issue; it’s whether you use it effectively. Smart Leaders 2022 is the definitive instructional manual for your brain, our most important but least understood organ.

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The CEO Program: Acquiring the Edge & Leading with Purpose

Leading with purpose requires the ability to build one’s strategic intelligence, prick the bubble of ignorance, recognize career derailers, select the right talent, develop a cohesive executive team, respond courageously to high-impact surprises, devise strategies that both inform and inspire, foster an adaptive culture of resilience and create a business model that competes for the […]

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Conflict: Changing Viewpoints and Influencing Behaviours

Conflict is a daily reality for all of us. For many reasons, people are more divisive, cranky and unhappy these days. In our personal and business dealings, we invariably encounter problem behaviours and visceral disagreements. When mismanaged, this disruptive, debilitating and destructive force too often leads to escalating anxiety and takes a devastating toll on […]

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