Arguably the one skill every business professional must master is the ability to get others to agree with him or her. In any undertaking of significance, knowing how to get adversaries to accept your point of view while seeing themselves as winners is crucial to your success and the prosperity of your organization. Nor can […]
Read MoreOrganizations live or die on the quality of their managers and this has never been more so than during today’s seismic shift in the employer/employee relationship. Gallup has conducted more than three million studies on organizational performance over the past 30 years and among its conclusions are that only one in 10 qualifies as a […]
Read MoreIf you are to manage people effectively, you need to understand what makes them (and you) tick. Everything we do in life is a consequence of how the brain works. It determines our success or failure, personally as well as professionally. It’s what makes us human. But our hard-working neurons aren’t always functioning to our […]
Read MoreHow employees approach their work is greatly influenced by when they grew up. Almost 60% of managers today experience conflicts between older and younger workers on a frequent basis. Unintentionally, they’re often the cause of it. So, more than ever, they need to understand how these generational differences affect workplace productivity, efficiency, accountability and the […]
Read MoreOrganizations live or die on the quality of their managers. Their ability to modify or correct problem behaviour has always been a necessary, if not critical, skill in elevating employee performance. And the post-pandemic workplace has introduced a new dynamic that includes such unanticipated forces as quiet quitting and the great resignation. It’s especially challenging […]
Read MoreThree things drive our workplace behaviour – who we are, when we were born and where. This informative and fascinating webinar focuses on the latter – ethnicity (other courses by Dr. Murray deal with personality and generational differences). As a manager in a culturally-diverse workforce, you need to know how ethnic differences affect the way […]
Read MoreThe data is clear: businesses are disappearing faster than ever. Do they fail because of stubbornness, incompetence, taking unnecessary risks or the emergence of black swans? Some do. But many fail simply because their ongoing success contains the seeds of its extinction. Adherence to the formula that brought market preeminence or dominance in the past […]
Read MoreThe objective of every smart leader is to surround herself with a team of bright and committed people. To achieve and then scale sustainable competitive advantage, you need to hire (and keep) those with the potential to grow. That’s always been the indisputable imperative of every successful organization. Talent fuels the mission and makes the […]
Read MoreThinking differently (and more effectively) is the key to success in everything you do. When you buy a piece of equipment with which you are unfamiliar, what do you usually get with it? An “operations manual” to tell you how best to use it. Your brainpower isn’t the issue; it’s whether you use it effectively. Smart Leaders 2022 is the definitive instructional manual for your brain, our most important but least understood organ.
Read MoreCEO turnover is increasing in the post-pandemic era as “the bar is being raised for CEO performance” (Globe & Mail). Despite that fact that 40% of CEOs fail within the first 18 months, fewer than a third of companies have an emergency succession plan in place. While 70% of C-level leaders are “seriously considering” quitting […]
Read MoreConflict is a daily reality for all of us. For many reasons, people are more divisive, cranky and unhappy these days. In our personal and business dealings, we invariably encounter problem behaviours and visceral disagreements. When mismanaged, this disruptive, debilitating and destructive force too often leads to escalating anxiety and takes a devastating toll on […]
Read MoreCompanies live or die on the quality of their managers. As the stewards of culture, they are the lifeblood of organizations. But much of what they do too often makes it difficult for people to get their work done or even want to stay. Gallup, venerated for decades of credible research on team performance, tells […]
Read MoreThis course is about the rest of your life. You were born to do something meaningful … is that what you’re doing now? What kind of existence do you seek? What do you want to change about your personal or professional goals? Life is not a linear progression and sometimes we get stuck on a […]
Read MoreThere are only two types of enterprises in the world today – those that get better and those that go out of business. This cutting-edge, counter-intuitive course will help you start important new conversations about to how to fix failing or broken business practices and survive in our ambiguous, unpredictable world. Current techniques and tools, […]
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