He holds four degrees in quite different disciplines, taught marketing and organizational dynamics at several Canadian universities, led a corporately-sponsored residential leadership development program on creative thinking and innovation at Princeton University for selected fast-track executives, provided counsel to senior military officers on cross-cultural communications in international “hot spots” and is a sought-after adviser on enterprise revitalization and building high performance teams. His life’s quest is to liberate genius and change lives. In simple terms, he is an acknowledged, highly engaged and thoughtful paradigm shifter.
Jim has over 50 years of hands-on experience in leadership development in both the public and private sectors, is a best-selling author and specialist in influence psychology, a former professor of International Law, labour relations mediator and change agent with an enviable track record of accomplishments. He has held high-profile engagements as a dispute conciliator, hospital ombudsman and provincial supervisor of a large urban school board. His career achievements include executive posts in academe, consulting services and the international marketing communications industry.
Having provided counsel to over 600 (independently verified) organizations during an exemplary career, Jim is convinced that surviving and thriving in today’s volatile, complex and unpredictable business landscape requires an entirely different way of thinking and the proven ability to reframe troubling problems into exciting opportunities. In short, they require a transformational thinker. He has demonstrated his uncanny ability to simplify complex issues, reconfigure precious resources, engage the new demographic in today’s workforce, and design optimal “business as unusual” strategies for the uncertain world order in which we live and work.
Jim is often called upon to provide advice on such vexing organizational challenges as ensuring the existing culture and leadership team are aligned and equipped to respond to our innovation-centric economy and the absolute necessity of engaging and unleashing the enormous creative potential of a younger, energetic workforce. His assignments typically deal with high performance challenges and worker accountability – these range from obsolete business and management models, dysfunctional decision making, facilitating dispute resolution and developing workable protocols for reconciling efficiency and productivity.
Holding a doctorate in educational theory, he spent 18 years as a senior academic administrator at two Ontario universities. He was managing editor of a refereed professional journal for over a decade, served as an evaluator of new educational technologies for the federal government and has been nationally honoured for his career in the field of adult learning.
He has conducted a number of highly sensitive organizational performance reviews and operational audits and was instrumental in the reform of Ontario’s Community Care Access system. He has worked for dozens of hospitals of every size on a variety of difficult issues, ranging from enhancing governance effectiveness to the mediation and resolution of disputes among internal constituencies.
At its inception, Jim was recruited by Dealmakers International, a worldwide consortium of negotiating experts headquartered in Israel that advised business leaders on such matters as commercial acquisitions in over 20 countries. His expertise was utilized in developing training materials to support the network’s various educational activities.
Jim has conveyed his views to hundreds of thousands of people from all walks of life through his seminars, books, business columns, media articles, Internet-based training programs and, more recently, his blog. Thousands of testimonials confirm his ability to “connect” with his students and encourage meaningful change in their lives.
His professional development programs have been formally recognized at the university level for “excellence in the design and delivery of lifelong education” and are offered through professional associations across the country, as well as on a contracted in-house basis. He developed the world’s first Internet training program on negotiating skills for the University of Alberta and has published three best-selling books on conflict management. His current literary focus is writing about identity, meaning and destiny. His students and alumni groups across the country are encouraged to “keep in touch” and invited to continue the dialogue.
A Canadian by birth, father of four and grandfather, he now resides on his farm in Grey Highlands where he spends his precious recreational time researching, writing and developing his extensive gardens and tree plantations.