Competent managers are the lifeblood of high-performance organizations. This has never been more the case than during today’s seismic shift in the employer/employee relationship. Reflecting these new circumstances and demands, managers are suffering from higher rates of stress, burnout and isolation, mainly because they have neither the necessary skills nor the support needed to adjust and cope with higher expectations. After conducting more than three million studies on team excellence over the past 25 years, Gallup concludes that only one in 10 qualifies as a high-performance manager. And that over 70% of the variance in all aspects of employee productivity and engagement is determined solely by the manager.
While every enterprise aspires to achieve sustainable competitive advantage, over 80% fail. Almost half perish. In this volatile, unpredictable and increasingly complicated world, it’s tougher than ever to stay at the top. Doing so requires talent acquisition, development and retention, significant revenue growth, and an adaptive, resilient culture. High-performance organizations are both smart and healthy and are populated by an accountable and engaged workforce. They identify, nurture and keep their high-potentials, eliminate the slackers, build a strong leadership pipeline, invest in innovation capability, and know when and how to change the performance paradigm.
This certificate program is designed primarily for managers who want to lead in the middle and take their game to the next level. It’s also for those who aspire to ascend to this level of competence and need to know the stepping stones. It may be of interest to business owners or leaders who are concerned about decaying performance practices in the post-pandemic era and who understand that organizations live or die based on the quality of their managers.
The courses:
This program is purposefully built to accommodate those who seek flexibility in their choice of topics. You may cherry pick sessions that are of particular interest or complete all seven courses to obtain a CPA Certificate of Accomplishment. Each session is supplemented by pre-course work of relevant readings, diagnostics and compulsory tasks (credit is given and recognized for pre-course work). All courses are open to the general public and, if you are not a member of CPABC, please drop us a note and we’ll tell you how you can register. The courses:
❏ Building High Performance Teams
❏ Hire the Best, Keep them and Fire the Worst
❏ Correcting Employee Problem Behaviour
❏ Managing a Multicultural Workforce
❏ Managing a Multi-generational Workforce
❏ Why Successful Companies Fail
❏ Understanding the Human Condition