Focused, engaged and committed employees represent your biggest expense and greatest opportunity for achieving sustainable competitive advantage. Yet research tells us today’s workforce is inefficient, disengaged, stressed out, feeling apathetic, distrustful, tuned-out and entitled. If these symptoms don’t characterize your workplace, you’re either lucky, complacent or simply not paying attention.
In our volatile, hyper-competitive, global marketplace, you can’t successfully achieve your business objectives without engaging your workers in the process of building high-performance teams. If ownership of the process is not shared, you are destined to perish. You need to know how to diagnose team effectiveness and zero in on the areas of weakness. You need to address under-performance with proven know-how, the right tools and tactical decisiveness. Because in today’s turbo-charged world, time is not on your side.
To build and manage a high performance team, you need to know what makes a team great and why teamwork doesn’t get the attention it surely deserves. You must know the #1 cause of low performance, what sustains it and the reasons people leave their jobs (retention being less expensive than recruitment). Above all, you need to know, and fix, the one critical ingredient required to build exemplary performance.
Learn how to diagnose and remedy your team’s capability to embrace greater productivity and efficiency, how to motivate them to work smarter and accomplish more in less time, how to encourage genuine two-way feedback, become stress and dispute free, and “turn on” your workforce, especially the new generation of knowledge workers who will ultimately determine your fate., you need to know what makes a team great and why teamwork doesn’t get the attention it surely deserves. You must know the #1 cause of low performance, what sustains it and the reasons people leave their jobs (retention being less expensive than recruitment). Above all, you need to know, and fix, the one critical ingredient required to build exemplary performance.
The detailed 2023 curriculum follows:
❏ Today’s workplace: Myths, realities, changing expectations
❏ The teamwork disconnect between leaders and followers
❏ What most managers don’t know about team performance
❏ What attributes define effective teams and the #1 driver
❏ The four things every manager must learn how to do
❏ What nurtures team collaboration and cohesion (and why)
❏ Six things that stifle or destroy great teams: What’s #1?
❏ What makes HP teams greater than the sum of their parts
❏ The building blocks from the ground up what crushes them
❏ Critical questions you must answer to build a great team
❏ The four things every worker wants from his or her boss
❏ Working From Home (WFM): Pre and post-Covid data
❏ The new rules of in-office, remote and hybrid work
❏ The essential art of giving and soliciting honest feedback
❏ How to give ethnic, generational and remote feedback
❏ Competitive advantage: What are you paying them for?
❏ Principles of engagement: How to “turn on” your workers
❏ Monetizing the costs and consequences of disengagement
❏ Dealing with micro-managers: Better to be tough or nice?
❏ Overcoming the boss syndrome to reach younger workers
❏ Building trust: The fuel that drives innovative companies
❏ The disconnect in beliefs about what motivates workers
❏ Getting people to work smart rather than burn-out hard
❏ Developing self-managed teams: The rules and the roles
❏ Diagnosing and measuring team effectiveness and agility
❏ How to audit performance and identify the high potentials
❏ Exit interviews: How to measure why employees leave
❏ Performance reviews: How to fix it, replace it or kill it
❏ Surveys, benchmarking and team effectiveness audits
❏ Productivity: The difference between effort and results
❏ Efficiency: Tools for accomplishing more in less time
❏ Becoming stress free: The process and the tools
❏ Dealing with toxic employees: Rehabilitate or terminate?
❏ How to role model the behavioural changes you seek