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Becoming Likeable

An increasing part of my work, particularly with younger professionals who are dubbed as “high potentials,” involves providing instruction on what may be the quintessential ingredient of [...]

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When Strength Becomes Weakness

We have strengths and we have weaknesses; it’s what makes us human. To ascend, we believe the objective is to eliminate our deficiencies while promoting our better qualities. Let me prick that [...]

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Artificial Intelligence: A Primer

Should we fear AI or embrace it? A dumb question, I know. Thinking we have a choice is as nonsensical as opposing the Internet 30 years ago. Just as the world-wide web changed the way we live, [...]

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Can You Stop Worrying?

A lot of people worry about things they can’t control. Research says almost 40% of us do it every day. Worry is a mental strategy aimed at adapting to situations we view as uncertain, unknown, [...]

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Improving Feedback*

Most people are lousy at giving helpful feedback. But, without frequent and candid appraisals of our behaviour, we’re incapable of addressing deficiencies, recognizing strengths overdone or [...]

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What is Learning?

Learning is a lifelong, life-altering skill. What builds and shapes our intellect is entirely within our control. Understanding and enthusiastically accepting this simple principle enables us to [...]

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Gullibility in a Post-Truth Era

The Annals of Gullibility, written by Stephen Greenspan about a decade ago, is a summary of research into how to avoid being duped. Two days after he published it, Mr. Green discovered that [...]

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Making Good Decisions

In a recent McKinsey Quarterly survey of over 2,200 executives, less than a third said the quality of their decisions was “generally good,” almost two-thirds thought bad decisions were “as [...]

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To Read or Not to Read?

Harry S. Truman said “Not all readers are leaders but all leaders are readers.“ Trump, of course, may be a notable exception. He’s already publicly stated he does not read, preferring instead to [...]

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When is Right Wrong?

John Kenneth Galbraith, a Canadian-born economist, said “Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everyone gets busy on the proof.” [...]